INFORMACIÓN SOBRE EL PAGO
El cobro de No show o las penalidades por cancelación de acuerdo a la política, se cobrará de manera automática a las tarjeta de crédito ingresada para generar la reserva.
Al hacer el registro de entrada, los huéspedes deben presentar un documento de identidad con fotografía y la tarjeta de crédito que se utilizó en el sitio web para el pago total o para el pago de garantía.
POLÍTICAS GENERALES
(1) Cancelaciones:
(2) Salida Anticipada o No Show:
(3) Modificación de Reservación:
(4) Reembolsos:
(5) Importante:
POLÍTICA DE FUERZA MAYOR
Welcome to Ah Xok Suites, your boutique hotel of elegance and comfort in the vibrant heart of Playa del Carmen, Mexico. Strategically located on the famous Fifth Avenue, the epicenter of the city's cultural and nightlife scene, you will immerse yourself in a unique experience with a varied offering of restaurants, bars, and shops to explore. We are just a 3-minute walk from the beautiful beach, surrounded by a variety of convenience stores and pharmacies that will allow you to make the most of your stay. We are ready to assist you with any inquiries 24 hours at reception. Don't forget to ask us about our dive center "Phantom Divers", with whom you can plan diving courses, diving excursions, and snorkeling, as well as shark diving. At Ah Xok Suites, our passion is to provide you with an exceptional experience where luxury blends with the warmth of our service to create unforgettable moments.